Visiting - Information

Western Approaches

1-3 Rumford Street, Exchange Flags, Liverpool, Merseyside L2 8SZ

Opening times

Monday - 10am - 5pm

Tuesday - 10am - 5pm

Wednesday - 10am - 5pm

Thursday - 10am - 5pm

Friday - 10am - 5pm

Saturday - 10am - 5pm

Sunday - 10am - 5pm

Last entry 4pm

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Tickets & prices

All tickets are valid for one re-entry within six months from date of visit. It is not necessary to buy tickets in advance, but if you prefer you can do so below.

(senior citizens, students & ex/serving personnel)*
Children 5 – 16£7.50
Under 5Free
Family ticket
(2 adults / 2 children)
(10 people or more)
£9.00 per person

*Students and Serving Personnel/Ex-Forces must present a valid ID card.

A personal guided tour of the site is available for groups and individuals for a one-off price of £20 per group of up to 30 people.

Book online

Getting Here

Well hidden

As a secret bunker, your first mission will be to find us! We are still very much hidden away and can be difficult to find, but please bear with us, we are worth the effort and we have written some simple instructions to help you on your mission.

Pictured above is the entrance to Western Approaches and you will find us within the basement of Exchange Flags, behind the Town Hall and St Martin’s Bank. The iconic Liver Bird’s can be seen from the window of Western Approaches.

We are opposite the NCP car park on Rumford Street and you can see us from Chapel Street and the corner of Rumford Place (close to Mercure Thistle Hotel, Hotel Indigo and Travelodge on Exchange Street).

Public Transport

We are very lucky to be within a very short walking distance of two main underground train stations, Moorfields and James St. Inter city Lime Street station is approximately 15 minutes walk away. The museum is also well serviced by local bus routes.

We are also within walking distance of all the city attractions such as 360 Liver Building Tour, Royal Albert Dock, The Beatles Story, The Mersey Tunnel Tour and The Great British Music Experience.


There is pay and display parking on Rumford Street in front of the museum (this is run by the NCP). There are also a number of other car parks nearby.

NCP Rumford Street

Capital Building car park


Above are pictures of all the steps and staircases in the building. They are marked with a ‘D’ or ‘U’ to indicate whether they are stairs up or down when following the route. The Western Approaches site is across two floors with various staircases and steps in between.

Due to the historic nature of the building, the only way around is via these staircases. Visitors with mobility restrictions preventing them using stairs are able to access some rooms on the upper floor (though not following the intended route, and  we do not charge these visitors an entry fee).

There are seats located around the building which can be used by visitors to take a rest. We also have small collapsible stools for visitors to take around if required.

Accessibility aids (wheelchairs, mobility scooters etc.) as well as prams can be left at reception if possible.

The toilets are located at the bottom of a ramp near the reception area. These are our only toilet facilities on site at present. Whilst they do not have step access they are not wheelchair accessible.

We do have baby changing facilities but unfortunately are not able to provide a “changing places” facility.